“Customer journey mapping” is a popular tool among web designers and other digital professionals. It’s a tool that helps them better understand the needs of users and improve the digital services they build. But what exactly is a customer journey map, why is it useful, and how do you go about creating one?

In our new short course, Everything You Need to Learn About Customer Journey Mapping, you'll learn all you need to know about this powerful tool.

What You’ll Learn

In the company of Paul Boag, founder of UK web design agency Headscape, you'll learn what a customer journey map is, how to run a customer journey mapping workshop, and how to get value from your customer journey map.

It's a short course that you can complete in less than half an hour, but it's packed with enough insights to make a real difference in how you approach your future web design projects.

Watch the Introduction

Take the Course

You can take our new course straight away with a subscription to Envato Elements. For a single low monthly fee, you get access not only to this course, but also to our growing library of over 1,000 video courses and industry-leading eBooks on Envato Tuts+.

Plus you now get unlimited downloads from the huge Envato Elements library of 200,000+ photos and 26,000+ design assets and templates. Create with unique fonts, photos, graphics and templates, and deliver better projects faster.