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10 Best Live Chat Plugins for WordPress in 2021

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Live chat plugins are the easiest, fastest, and most efficient way to connect with your customers and resolve their problems without delay. There is no risk of missing your customers' messages. You can support your customers anywhere, anytime, even on your phone. In addition, live chat plugins provide direct engagement with potential leads who might move on to the next website if there's no chat facility.

In fact, WordPress live chat plugins offer the instant personalized experience that customers are looking for. Live chat cements trust and can help grow your business. 

Best-Selling Live Chat Plugins on CodeCanyon

For an affordable one-time price, you can choose from and purchase premium live chat plugins for WordPress available on CodeCanyon and increase customer engagement, satisfaction, and retention for your business. 

Topselling live chat plugins on CodeCanyon

Live chat plugins carry many benefits for your business and your customers. Some of these include: 

  • instant solutions for customers 
  • ability to gain insights from user data 
  • personalized experience that boosts customer satisfaction
  • increase customer retention
  • convert leads into customers 
  • increased engagement with existing and potential customers

At CodeCanyon, you'll find WordPress chat plugins that will vastly improve how you provide excellent service to your customers. 

Best Live Chat Plugins for WordPress in 2021 

Talking directly with your customers has never been easier! Let's have a look at some of the best live chat plugins for 2021.

1. Live Chat Unlimited

Live Chat Unlimited

Using Live Chat Unlimited, you can offer smarter and faster support to your customers directly from the website. And if you're away, there is a form to show you're offline. This multiple license version for installation on unlimited websites integrates smoothly with the WPML and Polylang plugins for multi-lingual support. In addition to supporting more than one operator, all your visitors' messages are encrypted. If you want to install only on a single website, then check out the single license version called Live Chat Complete

2. Ninja Team Facebook Messenger for WordPress

Ninja Team Facebook Messenger with Live Chat

The Messenger live customer chat plugin allows you to integrate the Facebook Messenger experience directly into your website. Customers can interact with your business anytime with the same personalized, rich-media experience they get in Messenger. 

The messenger chat plugin automatically loads recent chat history between the customer and your business, so you can continue the conversation even after they have left your webpage. No need to capture their information to follow up—just use the same conversation in Messenger.

3. All in One Support Button and Callback Request

Contact Us All-in-one-button plus call back request
All in One Support Button with Callback Request

All in One Support Button displays on every page of your site and provides as many contact methods as you want. You can choose which contact methods will be displayed on the desktop and mobile versions of your site separately. That way, you can set one link for the desktop version and another for mobile. Among the social communication channels supported are Facebook Customer Chat, WhatsApp, Zendesk chat, VK chat, Skype, Slack, Viber, Telegram, email, and so many more. 

4. WP Flat Visual Chat—Live Chat and Remote View for WordPress

WP Flat Visual Chat - Live Chat & Remote View for Wordpress

If you are ready to see your support ratings soar, then consider WP Flat Visual Chat! With this plugin, you can provide live support thanks to the unique two-way remote desktop viewer built right into the live chat for WordPress. This way, you can visually guide your clients to the right item by sharing a screen. You just need to select the element or item you wish to share, and engage in a visual two-way chat with your customers. It is also equipped with comprehensive chat settings built into the front-end so you can modify your text to suit your brand style and tone of voice easily, with no coding required.

5. Support Board—WordPress Chat Plugin

Support Board - WordPress Chat Plugin

How about automating your customers' communication using artificial-intelligence-driven bots and a chat system with the platforms you use the most? Then Support Board is the right WordPress plugin for you. This richly designed, lightweight and fast, high-performance live chat plugin is ideal for businesses of all sizes. It has a clean and modern admin interface that allows you to manage all the conversations from one place. It can integrate with Slack and Diagonal Flow to offer more customer engagement options. 

6. Maxbot—Chatbot Builder WordPress Plugin

Maxbot - Chatbot Builder WordPress Plugin

You can create chatbots or intelligent virtual assistants in minutes without requiring any coding or technical knowledge. You simply need WordPress Chatbot Builder. It’s simple to create different logic blocks and link them to respective triggers. You don’t need to use any external API. It does not depend on any other services. It scales well and can handle hundreds of conversations at a time. This tool lets you build a human-like bot that will engage clients and pique their curiosity to continue the conversation. 

7. Facebook Chat—Facebook Messenger for WordPress

Facebook Chat - Facebook Messenger for WordPress

You can turn visitors into shoppers and increase sales by integrating Facebook chat into your website. Visitors can easily contact you on this Facebook Messenger live chat plugin right from your website. You will be able to respond faster to their needs through this Facebook live chat plugin. This plugin comes with many customization options and premade layouts. You can set it to appear on specific pages or for a certain group of visitors, choose start-chat triggers, and even create your own welcome message. 

8. WoowBot—ChatBot for WooCommerce

WoowBot- Chatbot for WooCommerce

Conversational commerce is the future of eCommerce. A live chat bot like WoowBot can help customers with product search, order status, support, and more. It will connect with them on a personal level through natural interaction that mimics the everyday world. You can even use WoowBot shortcodes to create a single-page shopping experience! You have the option to integrate WoowBot with Facebook Messenger, WhatsApp, Viber, Skype, and more, just in case customers want to speak with a real human. 

9. WordPress WhatsApp Chat

WordPress Whatsapp Chat

The WordPress WhatsApp Chat plugin is the fastest way for your website visitors to get in touch with you via their favorite messenger. You will stay connected anytime and from anywhere. Customizable and easy to use, the plugin offers a full range of styling settings and responsive layouts. You have diverse display positions, the option to add your company logo, caption text, an inviting welcome message, and the ability to choose categories of visitors that will see the chat. 

10. WhizzChat

whizzchat-a-universal-wordpress-chat-plugin

WhizzChat is a multipurpose chat plugin that is perfect for directory listing websites, social networking websites, active online communities, and so on. It has all the features required for communication in online communities where users chat with each other and share files, images, etc.

It also has customer service live chat features that make it easy for users to communicate with the admin or support. These features include: 

  • admin to customer chat 
  • customer to seller chat

Free Live Chat Plugins for WordPress 

If you're on a very tight budget or have no budget at all, free live chat plugins may be the way to go. Most of them have enough features to get you up and running, but as your business expands, you will need to consider premium plugins.

1. EngageBay Live Chat

EngageBay Live Chat

With the EngageBay live chat plugin for WordPress, you can quickly and easily add live chat support to your WordPress website. It allows for instant communication with on-site visitors and customers and enables prompt resolution of their questions or concerns.

2. Tidio Live Chat

Tidio Live Chat

Tidio Live Chat is a live chat service which allows you to communicate with your customers easily with the help of chatbots. After a one-minute installation, a Tidio Live Chat widget appears on your website and lets your customers get real-time personal help by answering questions and resolving their doubts. 

3. Live Chat (Messenger API) and Polylang

Live Chat (Messenger API) + Polylang

Integrate Messenger custom chat on your website for free. Modify colors, choose languages, integrate with PolyLang, change positions, and much more… It’s easy!

4. Smartsupp Live Chat 

Smartsupp Live Chat

Smartsupp live chat is one of the most popular live chat solutions in Europe, used by 283,000 websites. Start a personal conversation with your visitors, engage them using automatic messages, and turn them into happy customers. Measure your customer care quality with detailed statistics. Get a better understanding of customer behavior thanks to visitor recording.

5. Customerly—Free Live Chat Suite

Customerly -Free Live Chat Suite

Talk with your visitors in real time for free using Customerly. You can live chat with video chat and screen sharing. The conversation dashboard can easily handle live chat, Facebook Messenger chats, and email.

Install a Live Chat Plugin for WordPress Now!

As you can see, there's a wide range of live chat plugins available. At CodeCanyon, you will find premium live chat plugins for WordPress that will help your website customer engagement ratings go through the roof.

TopSelling live chat plugins for WordPress

Learn More About WordPress Live Chat Plugins 

Here are more articles to help you learn about live chat plugins for WordPress and how to harness their power so your business can excel!

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