Learn User Research

Learn how to conduct user research, including user interviews, surveys, and usability tests, to gain insights that inform your web design decisions.
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All User Research content:

  1. Best UX Research Repositories for 2022

    Best UX Research Repositories for 2022

    Tutorial • Beginner

    Read on for our pick of 5 of the best research repositories to help you catapult your designs to the next level. 

  2. Usability Testing Methods: The Benefits of Face-to-Face Tests

    Usability Testing Methods: The Benefits of Face-to-Face Tests

    Tutorial • Beginner

    Usability testing doesn’t have to be a long-term, large project; it can be conducted fast and still deliver results that will save developers lots of...

  3. How to Conduct a UX Card Sorting Workshop

    How to Conduct a UX Card Sorting Workshop

    Tutorial • Beginner

    In this tutorial you will learn how to plan, execute, record and analyse a card sorting workshop as if you were doing it yourself. We’ll also discuss why...

  4. 10 Actions to Strengthen Your Core UX Design Skills in 2019

    10 Actions to Strengthen Your Core UX Design Skills in 2019

    Tutorial • Beginner

    There is no silver bullet for excelling at UX Design. That said, there are a couple of steps we can take in order to become better professionals and, more...

  5. Techniques for Empathy Interviews in Design Thinking

    Techniques for Empathy Interviews in Design Thinking

    Tutorial • Beginner

    Empathy interviews are the cornerstone of Design Thinking. By entering and understanding another person’s thoughts, feelings, and motivations, we can...

  6. How to be a Design Usability Champ

    How to be a Design Usability Champ

    Tutorial • Beginner

    Helpful tips on how to measure and present usability, and (more importantly) improve your UX process!

  7. How to Ask Better UX Research Questions

    How to Ask Better UX Research Questions

    Tutorial • Beginner

    How do you ask better questions when faced with limited time with your users? And how do we identify and control the sources that might get in the way of us...

  8. What Are “Design Sprints” and “Design Thinking”?

    What Are “Design Sprints” and “Design Thinking”?

    Tutorial • Beginner

    “Design sprints” and “design thinking” are recognised creative strategies used by designers. This article will look at the similarities and differences...

  9. The Importance of UX Research

    The Importance of UX Research

    Tutorial • Beginner

    UX research is important at every stage of the design process, gathering and prioritizing user needs to improve overall experience of a product.

  10. How to Run a Customer Journey Mapping Workshop

    How to Run a Customer Journey Mapping Workshop

    Tutorial • Beginner

    Do you want to create a better user experience for your customers? In this short video tutorial from my course, Everything You Need to Learn About Customer...

  11. UX Research: How to Build an Interview Guide

    UX Research: How to Build an Interview Guide

    Tutorial • Beginner

    “Qualitative research” is used to explore users’ reasons, opinions, and motivations–building an interview guide is a crucial step in this process. In this...

  12. 3 Popular UX Design Courses

    3 Popular UX Design Courses

    Tutorial • Beginner

    Want to master user experience (UX) design? Here are details of three of Paul Boag's recent courses, in which he distils some of the lessons he's learned...

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