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Test your designs with real users to identify pain points and areas for improvement. Learn how to refine your UI and improve the overall user experience.

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User Research

Usability Testing Methods: The Benefits of Face-to-Face Tests

Tutorial • Beginner

Usability testing doesn’t have to be a long-term, large project; it can be conducted fast and still deliver results that will save developers lots of...

Nina Mujdzic • 5 Aug 2019
User Research

10 Actions to Strengthen Your Core UX Design Skills in 2019

Tutorial • Beginner

There is no silver bullet for excelling at UX Design. That said, there are a couple of steps we can take in order to become better professionals and, more...

Martina Pérez • 28 Jan 2019
User Testing

Data-Informed vs. Data-Driven Decision Making in Design

Tutorial • Beginner

When do you trust your data as opposed to trusting your gut as a designer? Here are some best practice tips for making this tricky distinction.

Joanna Ngai • 7 May 2018
User Testing

Cognitive Biases You Need to Master to Design Better Websites

Tutorial • Beginner

No one can simply eliminate his or her biases. Due to their innate nature, we can consider ourselves lucky that we’re even aware of them. What we can do...

Tomas Laurinavicius • 19 Mar 2018
User Testing

The Role of Emotion in UX (What “Happy Users” Really Means)

Tutorial • Beginner

Interacting with a specific user interface influences how we feel when using it, affecting our perception about the final product or service. It’s up to the...

Ana Santos • 21 Nov 2017
User Testing

Quick Tip: When to Use Customer Surveys

Tutorial • Beginner

Surveys are a good way to collect opinions, but rarely a good methodology to understand behaviour. Surveys are useful when you need a numeric answer to a...

Joel • 27 Sep 2017
User Testing

4 Fast and Cheap UX Research Methods

Tutorial • Beginner

While UX research is generally known to be time consuming and resource intensive, here are some quick and effective guerilla research methods to boost your...

Joanna Ngai • 7 Sep 2017
User Testing

How to Write Good Task Scenarios for User Testing

Tutorial • Beginner

Task scenarios accompany user tests and are used as a way to check whether a user story is effective, efficient and satisfies the user needs. The following...

Joel • 6 Sep 2017
User Testing

The Five Core Components of UX

Tutorial • Beginner

In order to fully understand what user experience design is, here’s a high level look at the five core components of UX.

Joanna Ngai • 5 Apr 2017
User Testing

How to Prepare and Use an Affinity Diagram

Tutorial • Beginner

“Affinity diagrams” are a UX designer’s tool, used to capture and synthesise qualitative data. This tutorial will look at preparation, recruitment, building...

Joel • 14 Mar 2017
User Testing

How to Conduct Remote Usability Testing

Tutorial • Beginner

In the previous article we talked about what “Remote Usability Testing” is, and covered the pros and cons. In this article I’ll give you some practical...

Harry Brignull • 5 Sep 2016
User Testing

An Introduction to Remote Usability Testing

Tutorial • Beginner

What is “Remote Usability Testing”? When would you use it, and what are the potential pitfalls? In this article we’ll cover all these questions and more....

Harry Brignull • 29 Aug 2016

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