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Free Preview: Everything You Need to Learn About Customer Journey Mapping

Welcome to the Course

00:30

“Customer journey mapping” is a popular tool among digital professionals. It’s a tool that helps them better understand the needs of users and improve the digital services they build. But what exactly is a customer journey map, why is it useful, and how do you go about creating one?

In this short course, I’ll teach you all you need to start mapping the user’s journey.