- Overview
- Transcript
1.1 Welcome to the Course
Are you interested in encouraging your colleagues and clients to take user experience design (UX) more seriously? Would you like a better understanding of the user journey and how that applies to the digital services you build? Join me as I give you some practical tips and demonstrate how you can use your new-found insights.
1.1 Welcome to the Course
Are you interested in encouraging your colleagues and clients to take the user experience more seriously? Would you like a better understanding of the user journey and how the digital services that you build fit into it? If so, I encourage you to check out my introduction to customer journey mapping, where I'll teach you everything from how to run a customer journey mapping workshop to how best to utilize the customer journey map you produce.
