Having a professional and competent customer support system helps your website stand out from your competition and grab the attention of your potential customers. But building the best customer support for your website requires the right tools.
Thanks to WordPress support plugins, you can effortlessly set up a dynamic support system that will offer comprehensive customer support, build trust in your visitors, and help grow your business.
In this article, we'll feature a hand-picked selection of impressive WordPress support plugins on CodeCanyon. These plugins are designed to help you give your customers the best support by instantly answering their questions.
First, let's go over where you can purchase these support plugins.
Best-Selling WordPress Support Plugins on CodeCanyon in 2023
CodeCanyon is the perfect place to find an amazing range of WordPress support plugins for your website for a low one-time payment. Grab one of these premium WordPress support plugins and create a lasting impression that will help you turn your visitors into repeat customers.
You will also find plenty of other premium WordPress plugins on CodeCanyon that can help you take your business to the next level. Also, if you're interested in WordPress themes, there are tons for you to choose from.
The best WordPress support plugins offer fast and easy-to-use tools to help customers find solutions to their problems. They also offer logical systems for addressing queries. In addition to helping deliver professional support, they also allow for integration with numerous social platforms that customers use for fast communication.
Best Premium WordPress Support Plugins on CodeCanyon (2023)
Let's go over some of the best WordPress support plugins on CodeCanyon.
1. All-in-One Support Button and Callback Request
If you want flexibility, choose All-in-One Support Button. It lets you display contact buttons on every page of your site, using as many contact methods as you want. You can also show different contact methods on the desktop and mobile versions of your site.
2. Support Board WordPress Chat Plugin
With the Support Board plugin, you can take advantage of artificial-intelligence-driven bots to create a fully automated chat system that works with popular platforms like WhatsApp and Telegram.
Sync your users and structured data automatically. In just a matter of minutes, without a single line of code, the WordPress chat will be ready to use.
It supports multisite websites and multiple languages. You can integrate and communicate with your customers directly in Slack. You can even connect Dialogflow and use rich messages on the fly.
3. WordPress WhatsApp Support
If you want to focus on one platform, WhatsApp is a popular choice. With the WordPress WhatsApp Support plugin, you can make it easy for visitors and customers to communicate directly with your support team on your WordPress site via WhatsApp.
The plugin is fully compatible with WhatsApp Business and regular WhatsApp accounts, and it integrates with WooCommerce, WPBakery Page Builder, Dokan, and WPML.
4. WooCommerce Support Ticket System
If you use WooCommerce, try the WooCommerce Support Ticket System. It offers seamless integration with your WooCommerce installation, letting you use a ready-made system to manage support tickets.
5. Pinky Chat
Pinky Chat is a faster way to handle your customer service, allowing you to talk to your customer in real time over the web. Additionally, you can track analytics for your website, viewing the visitor’s path and geolocation details. Finally, the live chat widget works with any website: static HTML websites, WordPress, OpenCart, Joomla, Drupal, or PHP scripts.
6. ChatBubble: All in One Social Support Floating Button
The ChatBubble WordPress plugin is easy to set up: just add your social media usernames or phone numbers, and you're ready to start communicating with your website visitors directly from your chosen messaging app. ChatBubble supports more than ten social media platforms.
7. WooCommerce Chat Bot and Marketing App for Support Board
Chat Bot is a powerful automation tool that can be a valuable asset to your site's sales. The plugin is an all-in-one support plugin that can do everything from adding a chatbot to your WooCommerce store to sending emails or chat messages about your latest discounts.
Included is a robust administration area where you can capture vital customer information. You can even send messages to all customers on your site instantly from the admin panel. This can be quite useful when you have a new product or sale.
Here are a few features of this support WordPress plugin:
- follow-up emails
- abandoned cart recovery
- personalized and flash coupons
- product emails and messages
8. AIO Contact
AIO Contact is an all-in-one contact and support plugin for WordPress. You can add multiple contact options for your customers. The customers can choose which representative they want to contact.
AIO Contact lets you add any messenger platform that supports deep linking. This includes WhatsApp, Telegram, Messenger, and more. In addition to these messaging platforms, you can also add many of the popular live chat integrations like Tidio and Zendesk.
Here are the main features of AIO Contact:
- direct social media linking
- import and export with a single click
- 100% compatible with top themes
- lifetime updates
9. Support Ticket Management System for WordPress
If you need an advanced support ticketing system, this is the plugin for you. You can create unlimited agents at no extra cost with the support plugin. You can expect seamless email integration for customers and agents upon the creation of tickets and other important actions.
This support plugin has detailed graphs and reports to help you analyze your customers' data to the fullest.
Here are a few features of this plugin:
- advanced ticket management
- multisite compatible
- user feedback module
- support included
10. Support Genix
Support Genix provides a powerful and easy-to-use ticketing system for your WordPress site. You can create and manage support tickets from a centralized location and manage them in real time. Included are also a bunch of built-in tools to help you automate the support ticket system. You can save time and improve customer service with Support Genix.
Here are a few notable features of this plugin:
- unlimited tickets
- elite licensor integration
- file upload settings
- ticket assigning rules
On a budget but still need a support plugin for your WordPress site? Check out the next section as we go over some top free alternatives.
Free Support Plugins for WordPress
If you are on a tight budget, there are free support plugins with great features that allow you to communicate with your website visitors. However, if you expand, these features may not be able to scale with your business, and you might need to consider premium plugins.
1. WP Support Ticket
Using this plugin, you can create your own customer support system, and customers on your website can generate support tickets whenever they require assistance. You solve their issues by posting replies to the tickets. The customers will get email notifications when you post a reply message to the ticket.
Create a complete helpdesk ticket system in WordPress with this free plugin. Easy to configure and easy to use, it is simply a step ahead when it comes to simplicity, functionality, and extensibility. It is translation-ready.
3. Awesome Support: WordPress HelpDesk & Support Plugin
The free version of this plugin is loaded with lots of features that allow you to provide competent support for your customers.
4. KB Support
Create a support system, help desk, and knowledge base with the free KB Support plugin. It's packed with useful features to help you provide customer support via your WordPress website.
Download More Great WordPress Plugins
To get the most out of WordPress for your business, you'll need to use high-quality plugins. Plugins help add the extra features that your site needs to succeed. Discover more great WordPress plugins that can help create a better website for you and your customers.
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Get Your WordPress Support Plugin Today!
Finding the right support plugin that helps you solve your customers' problems in the best possible way is the first step to building a customer support system for your website. CodeCanyon has just what you need when it comes to WordPress support plugins.
And while you're here, check out some of our other posts on WordPress and WordPress plugins!
- 9 Best AI Plugins for WordPress and WooCommerce for 2022Franc Lucas29 Aug 2021
- 15 Best Help-Desk Plugins for WordPress (And 5 Free Plugins)Franc Lucas31 Dec 2021
- 40+ Reasons Envato Elements Is Great for WordPress DevelopersDaniel Strongin12 Aug 2021
- Email Isn't Working. How to Use Computers to Support CustomersJohnny Winter24 Apr 2018
This post has been updated with contributions from Daniel Strongin. Daniel is a writer for Envato Tuts+, an avid electronic music producer, and has an online store dedicated to melodic electronic music producers.